Sales Lead

How to find potential sales leads with AI in your Zendesk App Group?

  1. Select the group(s) that the conversation skills will be applied to

  1. In the Conversation Skills Configuration menu, tick the box ‘Potential Sales Lead (tags: Lead, No Lead)’

  2. Choose where you want to see the outputs for Lead Identification

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  1. Click on the Save Conversation Skills Configurations button to enable configuration.

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